Mrs. Cox heard a loud bang from her garage, and afterward found that her door seemed to have a very difficult time trying to open.
We determined that one of Mrs. Cox’s extension springs had snapped from being strained for too long, hence the bang that she had heard. After the door had been secured into place, our professionals released the tension and removed what remained of the broken spring. We installed the new one and checked the balance after the tension had been returned.
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* $29 service call - deducted from the service
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